Valuations are built on future cashflows. Cashflows come from customers (or businesses if B2B) and customers typically have 6 stages in their 'customer journey'. Each stage represents a chance to generate additional cashflow, and requires its own strategy and plan.
Each strategy also needs to account for two other issues that can have major implications.
To benefit from the application of the framework to your organisation contact me.
A 4 week initial audit that diagnoses the organisation's key marketing and customer challenges and makes a set of actionable recommendations for implementation.
A strategy that takes the key challenges, outlines goals and objectives, and details how, when, and where the organisation will compete in order to deliver them.
A plan detailing the tactics required to deliver the strategy, plus the organisational resources, budget, and support required to execute successfully.
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